Privacy Policy
How we protect and manage your personal and account data
At Eagle-IOT, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, purchase our products, or use our services, and tell you about your privacy rights and how the law protects you.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our platform, place an order, request a license, or contact our support team. This may include your full name, email address, phone number, and shipping address.
Our software platforms and services may also collect diagnostic and usage data to ensure the correct functioning of the accounts and services you subscribe to.
2. How We Use Your Information
We use the collected information to process and fulfill your orders, manage your license requests, and provide you with high-quality technical support.
We use account and usage data solely to maintain your active subscriptions, configure platform settings, and ensure the security of the services.
We also use transaction details to securely process payments through our authorized payment gateway providers (e.g., Paymob).
3. Data Sharing and Third Parties
We do not sell, trade, or rent your personal identification data to third parties.
We may share necessary data with trusted service providers who assist us in operating our website, processing secure payments, or delivering physical products, as long as those parties agree to keep this information strictly confidential.
4. Data Security
We implement robust security measures, including SSL encryption, firewalls, and secure hosting protocols, to maintain the safety of your personal data.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, but we strive to use commercially acceptable means to protect your information.
5. Your Rights & Consent
By using our site and services, you consent to our privacy policy.
You have the right to access, update, or request the deletion of your personal account information at any time by contacting our support desk.